Customer service

The Customer Relations Section of the Hungarian Competition Authority is available to answer any questions you may have. The goal of the GVH’s customer service is to respond quickly, to apply customer-friendly solutions, and to provide information on substantive and procedural issues related to competition law.

Inquiries are available on Mondays, Tuesdays and Thursdays from 8.30 am to 1.00 pm, and on Wednesdays from 8.30 am to 4.00 pm.

You may submit your complaint

  • by post: to the postal address Pf. 211. Budapest 62. H-1391
  • via e-mail: to the e-mail address ugyfelszolgalat@gvh.hu
  • in person: Monday to Thursday from 8.30 am to 4.00 pm, on Fridays from 8.30 am to 1.30 pm through the mail department of the Hungarian Competition Authority.

Please be informed that the Hungarian Competition Authority does not issue a resolution on general issues.

Contact details:

  • Address: 1-3 Riadó street, Budapest, H-1026
  • Postal address:  211. Budapest 62. H-1391
  • Telephone enquiries: +36 1 472-8851

National Telephone Customer Service (1818)

In addition to the opening hours of the Customer Relations Section, you can obtain information from the National Telephone Customer Service on the telephone number 1818.