GVH > Cooperation agreements

General Inspectorate for Consumer Protection

The Inspectorate performs the consumer-protection related supervision of the production and service sector and issues and withdraws operation licensees. Furthermore, it examines complaints of consumers and imposes fines where it has established an infringement of the law.

The cooperation agreement between the GVH and the Inspectorate promotes efficiencies in the protection of consumers. In the framework of the agreement the two authorities agreed they would exchange relevant information, inform each other about proceedings would be relevant for both authorities, organise professional consultations and fight together against the unfair manipulation of consumers' choice.